Payment methods

Paying with iDEAL
Paying with PayPal

Paying with iDEAL?

During the payment process, the iDEAL system redirects you to your bank’s secure payment environment. You will be able to pay with iDEAL if you currently have an online banking account with ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, SNS Bank, SNS Regio Bank, Van Lanschot Bankiers or Triodos Bank. When you use this payment method, your payment is transferred immediately. In order to pay via iDEAL, simply select the payment method and follow the steps below:

  1. Select your bank
  2. Click ‘Next’ and proceed to the page ‘Check and complete order’
  3. After clicking ‘Confirm and continue to iDEAL’, you will receive an order confirmation via e-mail;
  4. You will be redirected to your bank’s secure payment environment;
  5. Complete your payment here;
  6. After completing your payment, do not forget to return to the Lola&Kate website. Here, your order will be completed and you will receive a payment confirmation;
  7. Once we ship your order, you will receive a shipping confirmation e-mail.

Paying with PayPal?

If you choose to pay with PayPal, you will be redirected to the PayPal website during the checkout process.

If you have not yet registered with PayPal, you can either use the service as a guest or open a new PayPal account before confirming the payment. If you already have a PayPal account, you can login with your user name and confirm the payment that way.

The moment you confirm the payment, PayPal will perform an authorization on your account. Once the authorization has been completed, your order will be processed immediately. As soon as you’ve received delivery of your order, the amount will be deducted from your PayPal account.

To pay with PayPal, simply select the payment method and follow the steps below:

  1. Click ‘Next’ and proceed to the page ‘Check and complete order’;
  2. After clicking ‘Confirm and continue to iDEAL’, you will receive an order confirmation via e-mail;
  3. You will be redirected to the PayPal secure payment environment;
  4. Once the payment has been completed, you will be redirected to the Lola&Kate website where you will receive a payment confirmation;
  5. As soon as we’ve received your payment (this may take a few minutes) we will begin shipping your order;
  6. You will receive a shipping confirmation as soon as the order is shipped.

When you use PayPal to pay for an order, we will always send you a confirmation e-mail with a link to the PayPal payment service. Should the payment process be interrupted for any reason, this link will allow you to return to the secure payment environment and complete your order. The link has a three-hour window; if you do not return to the payment process within three hours, the link will expire and you will not be able to complete your payment. If this happens, your order will automatically be canceled.
In the event you decide to return the items to us, the cost will be refunded to your PayPal account or your bank account. You can arrange this yourself via the PayPal website.